FAQ

If the worst happens, all you need to do is contact Eco Clean. We come to your rescue anywhere throughout Gloucestershire and leave you smiling. Though we can’t promise you the Earth, we can get very close! We’re very confident in our techniques which have been honed over the years and deliver the results you need.

How long will it take to dry??

Your carpets will be almost dry by the time we leave; certainly dry enough to walk on and they will usually be fully dry in 2-4 hours. Carpets with deeper piles or carpets that were heavily stained can take longer but we will do all we can to keep the drying time to a minimum.

Do I have to empty the room of furniture??

No, we will move the furniture and replace it afterwards though we do recommend you move anything which is easily breakable to a safe place!

Is your cleaning method 'green'??

We use one of the most eco-friendly cleaning solutions available. Our technology has been tested to ensure that all compounds that are considered toxic or otherwise hazardous to the environment are not present in this unique formulation. It’s derived from renewable sources and is safe in use and disposal.

How often should I have my carpet cleaned??

Because our system cleans deeply and dries quickly it takes longer for your carpet to re-soil. Most of our customers have their carpets cleaned every 9 months or so but it really does depend on how much the carpet is used and this comes down to how many people live in the house etc.

Why shouldn't I just hire a machine from the supermarket and do it myself??

There’s a lot more to carpet cleaning than you think! Self-hire machines use old fashioned shampoo and often wet the carpet far too much. They have very little power to recover what you spray out of them, resulting in a bad smell for days and rapid re-soiling. Our experience means we use the correct amount of moisture, reducing drying time to a minimum and removing all the waste from your carpet. All waste is taken away and the whole process is much easier than cleaning your own carpet!

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